Last updated: August 24, 2026
Refund Policy
Important: We Are Not the Retailer
Lungora.us is an independent review site. We do not process orders, payments, or refunds. All purchases made through links on this site are completed through the official checkout system, primarily operated by BuyGoods, the retailer of record. Refunds are handled by BuyGoods and/or the manufacturer's support team, not by us. This page explains our understanding of the policy based on publicly available information — always confirm the current, complete terms directly on the official checkout page.
The 60-Day Guarantee
Based on the official site, every Lungora order is covered by a 60-day satisfaction guarantee from the date of purchase. If you are not satisfied with your purchase within that window, you may be eligible to request a full refund according to the manufacturer's stated policy.
How to Request a Refund
To request a refund for an actual Lungora purchase:
- Locate your order confirmation email, which will include your order number and receipt from BuyGoods.
- Contact the manufacturer's customer support team using the contact information provided in your order confirmation, or through BuyGoods' customer support system directly.
- Provide your order number and the email address used at checkout to help support locate your purchase.
- Follow any return instructions provided by support, if applicable.
What This Site Cannot Help With
Because we are not the seller, we do not have access to order records, cannot process refunds ourselves, and cannot guarantee the outcome of any refund request. For order-specific support, please contact BuyGoods directly or the customer support contact provided in your order confirmation email.
Timing
Refund processing times are determined by BuyGoods and the manufacturer's support team, not by us. Based on general industry practice, refunds are commonly processed within 5-10 business days of approval, though this can vary.
Questions About This Page
If you have questions about how this page describes the refund process — as opposed to questions about your specific order — you can reach us at [email protected]. For order-specific issues, please contact BuyGoods or the manufacturer's official support channel directly.